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We take guarding the privacy of the information that you provide when
using RetroToys.com very seriously. Please read this policy to
understand how we will treat the personal information that you give to us.
Our privacy procedures include the following:
- We disclose our privacy policies and procedures in this document.
- We do not sell or rent your personally identifiable information to
anyone without your permission.
- We allow all users to opt out at any time from receiving promotional
e-mail
messages from RetroToys.com or any of our other eighty plus online
stores.
Since this policy may change over time as we modify or expand
our service, we suggest that you check back from time to time in order
to understand how we treat your information. Your use of
RetroToys.com
constitutes your agreement to the terms of RetroToys.com's privacy
policy. If we decide to change our privacy policy, we will post those
changes on this page so that you are always aware of what personal
information we collect, how we use it and under what circumstances we
disclose it. Your continued use of RetroToys.com constitutes your
agreement to any such changes.
This document is rather long because we want to give our users all the
facts about our privacy policy. The items below provide an index to
the information that follows:
- What
personally identifiable information does RetroToys.com collect?
- How
does RetroToys.com use the personal information?
- What
choices are available to you regarding the collection, disclosure and
distribution of personal information and how you can opt out?
- What
are cookies and how they are used by RetroToys.com?
- What
happens when you leave RetroToys.com to go to other sites?
- Who
has access to your personally identifiable information?
- How
and when is personal information disclosed to 3rd parties?
- How
you can correct inaccuracies in your personal information?
- What
is RetroToys.com's policy regarding children's privacy?
- Who
can you contact with questions regarding this policy?
What personally identifiable information does
RetroToys.com
collect?
Customer Data
When you request information or purchase items from,
RetroToys.com we
will collect personal information
including your name, address, email address, zip
code phone number, and
other information. After providing RetroToys.com with this
information, you are no longer anonymous. You only have to provide personal information
when you request information or purchase items from the RetroToys.com web site. If you choose to withhold requested information, you
may not be able to receive the requested information or you my not be
able to purchase items from RetroToys.com.
In addition, we may not be
able to provide you with some of the other services dependent upon the
collection of such information, such as a credit card sale.
Other data collected
From time to time, RetroToys.com may collect additional personal
and non-personal information about you. This may include:
- Information you provide when registering to receive goods or
services from one or more of our online stores such as WoodToy.com,
TallyCounters.com, LunchBoxDepot.com or any of our other eighty
plus online stores.
- Information you provide when entering into a contest,
sweepstakes or promotion sponsored by RetroToys.com and/or one
of our other online stores.
- Information you provide when filling out a user survey.
- Information you provide if you contact our customer service
center.
- Data related to the areas of RetroToys.com that you visit and
how often you visit those areas. This includes co-branded sections
of RetroToys.com that are part of our overall service.
- Publicly available information that we obtain from third
parties.
- RetroToys.com may also collect information at other times.
RetroToys.com will make an effort to include a link to the Privacy
Policy whenever we ask you for additional personal information.
How does RetroToys.com use personal information?
We use the personal information you supply us, including your customer
data, to enhance the RetroToys.com service,
personalize your experience, provide you with special offers we
think you will find valuable and to run credit card authorization as required
when purchasing merchandise via credit card.
RetroToys.com uses the information described above to do, among
other things, the following:
- Enhance the RetroToys.com site and service.
- Send personalized information about RetroToys.com and its
site features and offers via email, unless you have opted
out of receiving these types of communications.
- Send you advertising from selected and trusted RetroToys.com partners, unless you have opted out of receiving these types of
communications.
- Provide you with advertising and other promotional offers that
we believe will be of interest to you.
- Contact users for feedback regarding RetroToys.com or one of our
other online stores via email surveys.
RetroToys.com may use publicly available consumer data to enhance
the service we provide you and to present you with special advertising
offers and promotions. In cases where RetroToys.com obtains
publicly available consumer data RetroToys.com DOES NOT disclose
your personally identifiable information to the party providing us
with this data. Under confidentiality agreements which do not permit
reuse or disclosure, RetroToys.com may match your user information
with third party data. We sometimes do this in order to help determine
whether a particular offer or promotion will be of interest to our
users.
What choices are available to you regarding the
collection, disclosure and distribution of personal information and
how can you opt-out?
You can always choose whether or not to disclose personally
identifiable information and that choice will not prevent you from
using RetroToys.com. Please note, however, that you must provide
some personally identifiable information when you request additional
information or when you purchase items from RetroToys.com.
You can choose at anytime to opt out of receiving promotional emails from
RetroToys.com. To "opt out" please contact
Customer
Service. If you elect to "opt out" we will not send you
promotional emails.
However, RetroToys.com may continue to use your personal
information for internal purposes to enhance your user experience or as necessary to
administer the site or comply with applicable law.What are cookies are and how they are used by
RetroToys.com?
As a standard practice, RetroToys.com may assign a random number to
each user for anonymously tracking content preferences and traffic
patterns. This random number is kept in a file on your computer called
a "cookie." RetroToys.com uses cookies to track how you
use the RetroToys.com web site. Cookies
also allow RetroToys.com to keep track of how often users are using
specific areas of our site.
RetroToys.com does not require users to accept cookies in order to
enjoy the site. You can set your browser to reject cookies, or to
notify you when RetroToys.com or another company sends you a
cookie. If you have questions about how to change your browser's
"cookie" settings, please contact the software manufacturer.
You should be aware, however, that some areas of RetroToys.com will
be significantly slower, or may not function at all, if cookies are
disabled.
What happens when you leave
RetroToys.com to go
to other sites?
When you are on RetroToys.com or any of our other eighty other online
stores, you may be directed to other sites
that are beyond our control. For example, if you "click" on
a advertisement the
"click" may take you off the RetroToys.com site. These
other sites may independently collect data, solicit personal
information, or send their own cookies to you. RetroToys.com is not
responsible for any use of the information including click-stream data
that you may create when using such 3rd party sites.
RetroToys.com also offers its users access to
"co-branded" services that are jointly provided by
RetroToys.com
and our other eighty plus online stores. In all cases, these co-branded services will
contain RetroToys.com branding and be hosted by RetroToys.com.
You may notice that you are on a co-branded site if you see the phrase
"A RetroToys.com Company". In such cases, if you use the
co-branded service, RetroToys.com will receive the information about
you and what you ordered. If you elect to
provide additional personal information using a co-branded service,
the information you provide will be be shared and jointly retained
in accordance with these privacy policies and terms of service. When you are using a co-branded service,
there will be a link to these privacy policies and terms of service.
Who has access to your personally identifiable
information?
Your customer data is available to employees of
RetroToys.com and
necessary contractors in order to process your request for information
or process your on-line purchase or to process a credit card
transaction.
RetroToys.com takes steps to ensure that your information is treated
securely and in accordance with our Terms of Service and this Privacy
Policy. Unfortunately, no data transmission over the Internet can be
guaranteed secure. As a result, while we strive to protect your
personal information, we cannot guarantee the security of any
information you transmit to us or from our online products or
services, and you use these services at your own risk.
RetroToys.com and all of our eighty plus online
stores out-source the secure portion of our web site to VCart which encrypts
your personal information including credit card information and
transmits that encrypted information to AuthorizeNet. AuthorizeNet process the credit card information and
issues the approval or decline of your credit card transaction.
RetroToys.com does not receive your credit card information. We only
receive the credit card approval codes and the information necessary
to fill your order. We do not store your credit card information
but we do store all the other information collected when you place
your order or request information. Shopping online with
RetroToys.com or any of our other eighty plus online stores is more
secure than shopping at your local brick and mortar toy store.
When you purchase items at your local toy story with your credit card
your personal information including your credit card number is stored insecurely
on register tapes, receipts and unsecured computer data bases.
This information in transmitted over insecure phone lines and viewed
in many cases by minimum wage employees. Personal identity theft and
stolen credit card numbers are taken from brick and mortar stores more
than ten times more often than from online stores. When you
purchase online from RetroToys.com or any of our other online stores
your credit card information is NEVER receive or view by any of our
employees unless you request a credit. When you request a credit
your credit card information is only view by one of two top level
administrators.
How and when is information disclosed to 3rd
parties?
In general, RetroToys.com does not disclose your personally
identifiable information to any third party without first receiving
your permission or in special situations described below, such as to
comply with the law or administer the site. RetroToys.com will never
make your personally identifiable information available to other
companies for promotional reasons without your permission . You can
elect to opt-out of receiving promotional information at anytime by
contacting
Customer
Service.
Administering the Site and Compliance with Law:
RetroToys.com may disclose your personally identifiable information
if we believe in good faith that we are required to do so in order to
comply with applicable law, a subpoena, or other legal process.
RetroToys.com
may also disclose account information when we have reason to believe
that disclosing this information is necessary to identify, contact or
bring legal action against someone who may be violating our Terms of
Service or to protect the safety of our users and the public. In
addition, RetroToys.com may disclose or access account information
for administrative and other purposes that we believe are necessary to
developed, maintain and improve our products and services.
How you can correct inaccuracies in your personal
information?
You may update your personal information as necessary by
contacting
Customer
Service.
What is RetroToys.com's policy regarding children's
privacy?
RetroToys.com is committed to the safety of our children. Children
under 18 may not be allowed to request additional information or
purchase item from RetroToys.com. If children under 18 nonetheless elect to use the
RetroToys.com service, they should always ask a parent for permission before sending
any information to the site, or sending personal information to anyone
online.
- RetroToys.com will not request or knowingly collect from a
child any information online that can be traced to the child, such
as an email address, name or information about the child's family.
- RetroToys.com will not knowingly use personal information
from children under age 13 for any marketing or promotional
purposes.
- In addition, RetroToys.com will not send any direct email
offers to users who indicate they are under the age of 13.
Who can you contact with questions regarding this
policy?
Questions regarding this statement should be directed to
Customer
Service.
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